Streamlining Client Intake for Personal Injury
A personal injury firm automated their entire client intake process, ensuring no potential case slipped through the cracks after hours.
1The Challenge
Personal injury leads are highly time-sensitive. If a prospect calls after hours and gets voicemail, they immediately call the next lawyer on Google. The firm was losing valuable cases overnight and on weekends.
2The Solution
ProTimeCRM deployed an AI Voice and SMS system that answered all after-hours calls. The AI gathered incident details, assessed case viability based on the firm's criteria, and instantly sent retainer agreements to qualified leads.
3The Results
The firm saw a 35% increase in retained cases within 90 days. The AI successfully captured and signed multiple high-value cases over the weekend that would have previously gone to competitors.
"We used to lose sleep worrying about missed calls. Now, we wake up on Monday morning with signed retainers in our inbox. It's a game changer."
David Gomez
Managing Partner
Table of Contents
Key Metrics
+35%
New Cases Retained
80%
Intake Time Reduced
100% Captured
After-Hours Leads
Want similar results?
Let's discuss how AI can transform your specific workflows and boost your bottom line.
Ready to write your own success story?
Join Gomez & Partners Law and other industry leaders who have transformed their operations with our AI sales engine.