Booking 60+ Oil Changes Automatically
An auto repair shop automated their service reminders and appointment scheduling, keeping their bays full without lifting a finger.
1The Challenge
Precision Auto Care relied on manual phone calls to remind customers of upcoming service needs. It was time-consuming, and many calls went to voicemail, leading to empty bays and lost recurring revenue.
2The Solution
ProTimeCRM connected to their POS system to automatically send SMS service reminders based on mileage and time since the last visit. Customers could reply 'YES' to instantly book an appointment slot.
3The Results
The automated reminders booked over 60 additional appointments per month. The integrated SMS confirmations also cut their no-show rate in half.
"It's like having a full-time receptionist who never takes a break. Our bays are consistently full, and our customers love the easy text booking."
Mike Johnson
Shop Owner
Table of Contents
Key Metrics
+40%
Appointments Booked
-50%
No-Show Rate
85%
Customer Return
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